You can contact the customer service representative of Western Union calling Western Union's helpline phone numbers. Currently you can call only US numbers.

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The Western Union Company is a financial services and communications company. The corporate office of the company is based in the Meridian, Colorado, and its international marketing and commercial services headquarters are in Montvale, New Jersey.

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At the beginning, the company was the best known US Company in the business of exchanging telegrams. Western Union has a number of divisions, with products such as person-to-person money transfer, money orders, and commercial services. The company hasWestern Union agent locations in over countries and territories. Companies are selected automatically by the algorithm.

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The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future. Contact Western Union Customer Service. Reviews 0. Advertisements Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Our content is free because we may earn a commission if you purchase products after clicking ads on our website.

Contact Information You can contact the customer service representative of Western Union calling Western Union's helpline phone numbers. Toll-Free Number: Customer Care: Customer Service: Fraud Hotline: Website Care: Call customer service Write review does not support this feature. Western Union Website: www.

Western Union Online Chat: Visit contact page. Western Union Email: Message this business. Box P. Box Englewood, CO Bridgeton, Missouri Help in Social Networks:. Edit Business Info. Customer service. Product or Service Quality. Privacy and Data Security. Rating Details Customer service.First Quarter Finance.

You can track most money orders any time after purchase. Their traceability is one factor that makes money orders a safe form of payment as previously reported. If you purchased the money order from a convenience store, grocery store, or large retailer like Walmart and you lost the money order stub, your store receipt may include the serial number.

You can request this at the money services desk. If you are unable to get a receipt with the serial number, you can try contacting the money order recipient for confirmation. The following issuers allow you to track your money order with the serial number:. You can track your money order directly on the MoneyGram website. Your money order serial number is the or digit number shown on the receipt stub in red ink. Alternatively, you can call MoneyGram customer service at and provide the money order serial number and the amount of the money order.

There is no fee to track a money order online or by phone. You can track your Western Union money order for free through the Western Union customer service hotline; the company does not offer online tracking.

western union money order refund phone number

Call and enter the digit serial number on your money order receipt stub, then press the pound sign. You can pay the fee with a personal check or money order. Enter the money order serial number from the receipt stub.

You can also call to track your USPS money order by calling and entering the serial number.

What is a money order

If you lost your receipt stub, call the U. Postal Inspection Service at for serial number retrieval assistance.

Amscot does not provide online tracking for money orders. As with other issuers, you will receive a receipt when you purchase a money order from a bank. Your bank may keep a copy of the receipt and, if you are an account holder, it may be able to trace your money order with information in your account history. You can check your money receipt for tracking instructions or contact your bank for its procedure.

Keep in mind that your bank may or may not offer tracking services; you may want to inquire before making a purchase. Bank told us that they do offer tracking if you visit your branch and provide your money order receipt. Note that individual branches may charge for tracking money orders. If tracking shows that your money order has been cashed and you want to confirm who cashed it, see how to request an endorsed photocopy.

If tracking shows that your money order has not been cashed, you may be eligible for a refund; see our previous research for more information on money order refunds. Or, to find out more about how money orders work, see our money order FAQ.

western union money order refund phone number

Table of Contents. Solved Read More. Can You Cancel a Money Order?

western union money order refund phone number

At These 15 Places… Read More. Do Money Orders Expire? Answered Read More. Can Anyone Cash a Money Order? Are Money Orders Safe? Replacement Process Shown Read More.While there are many ways to pay billssome of them more convenient than others, paying your bills with Western Union money orders allows you to feel secure that a check won't bounce and your creditor gets the payment.

Add to your sense of security by saving the stub from your Western Union money order as part of your payment record. Use the information on the stub to determine whether or not the payment has been cashed.

Having access to this information is helpful in the event there's any dispute over whether or not you sent your money order. You can call the Western Union automated help line to determine the status of the money order you've sent.

This phone number is Listen to the automated menu prompts and select the option to "Check the Status of a Money Order. Enter the digit money order serial number when prompted. The serial number is located in the upper right corner of the Western Union money order record stub. Once you've entered the serial number, the automated service will tell you when your money order was cashed. Select the prompt for assistance if you do not have the digit serial number from your Western Union money order stub.

The automated system will take information so the company can fax or mail a copy of a Lost Serial Number Form to you. Fill out the form entirely and fax, email or mail it back to Western Union so they can trace the money order and determine if it's been cashed. If you think a money order has been lost or stolen, you can fill out a form and request a refund.

If you have a police report, you should send that to Western Union. Depending on the circumstance, it can take several weeks to process your request and you may or may not receive a refund. If you don't have the number of the money order, you can also fill out a research request form that will ask Western Union to determine the number and status of the money order. If the money order has been cashed, you'll get a record of the transaction. If it hasn't been cashed, you can get a refund for the amount of the money order.

There is generally a fee to research a money order or to replace a lost or stolen one. When you get a money order, it's a good idea to write the name of the company you paid on the Western Union money order record stub. This way you can easily find the correct stub, if needed. Postal Money Order Was Cashed.

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Mary Ylisela is a former teacher with a Bachelor of Arts in elementary education and mathematics. She has been a writer sincespecializing in business, fitness and education. Prior to teaching, Ylisela worked as a certified fitness instructor and a small-business owner. Share It. Write the name of the company you paid on the Western Union money order record stub.When you make a purchase with a money order, you may want to know if your payment has been received and cashed by the person it was intended for.

It is possible to track money orders, but it may take some effort and a bit of money. If you pay with cash, you won't see any evidence of the money order clearing in your bank transaction history. However, you can track money order payments by placing a request with the money order issuer. After about 30 days, the issuer typically sends a copy of the endorsed money order showing who cashed or deposited it, and when or a notice that the money order has not yet been cashed.

The exact process varies from issuer to issuer.

western union money order refund phone number

When you buy a money order, you should receive a receipt with the order details. Be sure to take a photo or make a copy of the money order so you can have the information available if you need to track it. Tracking a money order is time-consuming, and it can be expensive. If possible, communicate with whomever you sent your payment to. It may be worth waiting at least two weeks after you send a payment before giving up and canceling a money order.

During holidays and weekends, that process can take even longer. That said, if anything seems fishy, it's smart to seek answers quickly. With that information, you can learn where the money ultimately went. The only way to know for sure is to use Form and wait. Tracking a MoneyGram money order is a bit easier.

You may also be able to request these services in person to ensure that the process goes smoothly. Before filling out forms and paying fees, verify that the money order was cashed by calling You can also visit Western Union's Track a Transfer website. Many money orders issued at grocery stores, convenience stores, and check cashing stores are Western Union or MoneyGram money orders.

It might even be easier—especially if you bank at a small institution. If you receive a payment by money order, your bank handles the logistics of processing the payment. If you use the funds and the money order turns out to be fake, the bank will require you to repay the amount. Ideally, you know who you're dealing with when you accept payment by money order.As we are experiencing higher than normal call volumes, we want to take this opportunity to remind you of the many great ways we are here to support you 24x7, online at WU.

Chat with one of our Customer Service Representatives from the comfort of your computer. Send us an email at your convenience and we will respond promptly.

Skip to Main Content. Send Money. Find a Western Union Location. Status of my Money Transfer. Price Estimate to Send Money. Customer Care. Log In. Sign Up.

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English US. Help Center. How do I request a money order refund? When will my receiver get the money? Cancel a money transfer for a refund How do I send money? Can I change the name on a money transfer?

Customer Care Topics. New To Money Transfers. Help With Existing Transfers. Money Orders. Additional WU Services.


Protect Yourself From Fraud. Corporate Information. Contact WU Customer Care. Track Your Transfer Status. Check Pricing and Exchange Rates. Cancel Transfer. Chat with Us Chat with one of our Customer Service Representatives from the comfort of your computer. Chat now!A Western Union money order is an alternative to checks that you can cash and deposit. These money orders are especially useful for people without a bank account.

You can purchase one at any Western Union location. If you need a refund, however, you must request it by mail, email or fax.

Contact Western Union Customer Service

The company will issue a refund in certain situations if you can produce your money order or evidence of having had it. You can request a refund for a Western Union money order if it hasn't been used or received, or if it is lost, damaged or stolen. You will receive a refund if the money order has not been used. If it has been used, you will receive a copy of the cashed money order for your records.

When you make your request, you must provide documents such as receipts to prove you own the money order for which you are asking for a refund.

You can request a refund by completing the money order tracing-refund request at the back of the receipt attached to the money order, or by completing the money order customer request form, which you can download from Western Union's website.

The forms ask for your name, address, money order number, date of purchase, amount, payee name, purchase location and the reason for your request. It typically takes 30 days for the company to process this type of request but it may be longer if you don't provide the receipt.

Complete the Money Order Research Request form if your money order or receipt has been misplaced, lost or stolen and you have no receipt. You can download this form from the Western Union website. Provide your name, address, amount, purchase location and date and payee name.

Also, provide the number of additional money orders you might have purchased at the same time. Include a police report if your money order was stolen. Processing takes six to eight weeks and a refund is not guaranteed.

You must have this form notarized before you send it. You can also request a refund if the money order has not been cashed. Send it, or a copy, along with a notarized affidavit stating that you are the intended payee, to Western Union Financial Services Inc.First Quarter Finance.

Each money order issuer uses its own security features and ways to verify the legitimacy of its money orders. Below, we detail the ways you can verify a money order from each major U. USPS money orders have several security features designed to prevent counterfeiting. On a genuine USPS money order, you should be able to find the following:.

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The USPS recommends that you inspect the dollar amount for signs of ink discoloration, which can indicate that the original amount of the money order has been changed. MoneyGram money orders include a watermark that is visible when the money order is held at an angle or held up to the light. When you touch the logo which appears on the front of the money orderthe color will fade from the heat of your finger and then reappear.

You can also call Western Union and and provide the serial number to ensure that a money order is genuine. We provide more information about avoiding fake money orders and scams. However, you may simply receive a bogus money order as payment, without any of the additional steps involved in a more extensive scam.

You can do the following to help verify the legitimacy of money orders from other types of issuers, such as banks or credit unions:.

If you deposit a fake money order without realizing that it is fake, we explain the legal and financial consequences of using a fake money order. For more about money orders, see our other articles for information on places you can get a money order that are open 24 hoursor find out where you may be able to get free money orders.

We also answer more questions about how money orders work in our money order FAQ. Table of Contents. Can You Cancel a Money Order? Answered Read More. Can Anyone Cash a Money Order? Can You Mail a Money Order? Solved Read More. Do Money Orders Expire?

How to Verify a Money Order (MoneyGram, Western Union, etc)

What Are the Fees? Are Money Orders Safe?

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At These 15 Places… Read More. Replacement Process Shown Read More.